The Process — How to Return

1. Initiate a Request
Log in to your account, go to Orders, select the item you want to return or exchange, or use the Track Order page to submit your request.

2. Pack Your Item
Repack the item in its original packaging. All original tags must remain attached, and the item must be unworn and unwashed.

3. We Arrange Pickup
Once your return request is approved, our courier partner will schedule a pickup, typically within 2–3 business days.

4. Store Credit or Exchange
After we receive and inspect the returned item:

• For approved returns, you will receive a coupon/store credit equal to the approved return value.
• For exchanges, your replacement item will be processed after the returned item passes inspection.

Store credit is typically issued within 2–3 business days after inspection.

---

Conditions — What's Eligible

Eligible for Returns

• Unworn and unwashed items
• Original tags intact
• Return request raised within 7 days of delivery
• Defective or damaged items
• Wrong item received

Not Eligible for Returns

• Items that have been worn or washed
• Items with tags removed
• Return requests raised after 7 days
• Final sale / discounted items
• Accessories & add-ons

Quality Guarantee

If you receive a defective, damaged, or incorrect item, we will provide a replacement or store credit for the applicable value.

Such issues must be reported within 48 hours of delivery, along with the required photos or other supporting details.

---

Returns & Store Credit

Your value, available for your next purchase.

Once your returned item has been received and successfully inspected, we will issue a coupon/store credit equal to the approved return value.

The coupon can be used toward a future purchase on our website.

Store Credit Processing Time:
Typically issued within 2–3 business days after successful inspection of the returned item.

The store credit/coupon cannot be redeemed or exchanged for cash.

---

Exchanges

Get the right fit.

Not the right size? No problem.

Exchanges are free within India. Simply initiate a return request and select "Exchange" as your reason, then specify the size or colour you'd like instead.

Your replacement item will be shipped after we receive and inspect the returned item, typically within 2–3 business days of pickup, subject to availability.

If the requested replacement size or colour is unavailable, we may provide you with store credit/coupon equal to the approved return value instead.

Quick Tip: Check the Size Guide on the product page, including chest, length, and shoulder measurements, before placing your order.